Get in touch
Contact BM Provider
Everything runs through Telegram. It is where we answer pre-sales questions, where orders get delivered, and where replacement claims are handled.
Telegram: @bmprovider
This is the only channel we operate. We never contact you first, we never ask for your Meta password, and we never ask you to send crypto outside the address shown on your own checkout screen. Anyone doing that is not us.
Response times
- Replacement claims go first. Usually answered within an hour.
- Order status and delivery questions: within a few hours.
- Pre-sales questions: same day, every day of the week.
What to include
You will get a faster answer if your first message already contains what we need.
For an existing order
- Your order reference, the BM-XXXXX-XXXX code from your confirmation screen.
- What you are seeing, in one or two lines.
- A screenshot if there is an error message.
Before you buy
- Your target daily spend.
- Whether you already have a Facebook profile you want to use, or need one included.
- Whether you need a company-verified BM.
Before you message us
A lot of questions are already answered on the site. The FAQ covers bans, the difference between an ad account and a BM, delivery and payment. The Refund & Replacement Policy covers what happens if something goes wrong.
What we do not do
- We do not take payment by card, PayPal or bank transfer. Crypto only.
- We do not rent accounts or share access. What you buy is yours.
- We do not offer phone or video calls.