Contact BM Provider
Everything runs through Telegram. It is where we answer pre-sales questions, where orders get delivered, and where replacement claims are handled.
Telegram: @bmprovider_com
Use this contact for sales, delivery and support. Our separate public Telegram channel shares catalogue updates. Start an order from the links on this site; we do not ask for passwords to your existing Meta accounts. For website orders, use the payment details in your checkout. For products ordered on Telegram, confirm the item, amount and payment details in your conversation with @bmprovider_com before paying.
Response times
- Replacement claims go first. Usually answered within an hour.
- Order status and delivery questions: within a few hours.
- Pre-sales questions: same day, every day of the week.
What to include
You will get a faster answer if your first message already contains what we need.
For an existing order
- Your website order reference, the BM-XXXXX-XXXX code from your confirmation screen, or the order conversation and payment transaction reference for a Telegram order.
- What you are seeing, in one or two lines.
- A screenshot if there is an error message, with passwords and recovery codes hidden.
Before you buy
- The product you need and, if it includes an ad account, your target daily spend and currency.
- Whether you already have a Facebook profile you want to use, or need one included.
- Whether you need a company-verified BM.
Before you message us
A lot of questions are already answered on the site. The FAQ covers bans, the difference between an ad account and a BM, delivery and payment. The Refund & Replacement Policy covers what happens if something goes wrong.
What we do not do
- We do not take payment by card, PayPal or bank transfer. Crypto only.
- We sell the access and assets described in each order, without a rental subscription. Business Manager access does not transfer ownership of the original company.
- We do not offer phone or video calls.